Terms of service

Thank you for visiting Cleveland Clinic Canada website. 

The information provided on www.clevelandclinic.ca is designed to support, not replace, the relationship that exists between patient/site visitor and his/her physician.

By accessing, browsing and/or using webpages or other digital content in this site, you accept, without limitation or qualification, the following terms of use.

CONSENT. You agree that your use of the Cleveland Clinic website and any uses of any services or materials are subject to your agreement with all of these Terms of Use, Copyright and Reprint Policy, and the Website Privacy Policy. You agree that you will not violate any local, provincial, federal or international laws in using this website or accessing any Material on this website.

SITE ACCESS. Cleveland Clinic reserves the right to prohibit, restrict or discontinue your access to certain pages within the website if you violate any terms of this agreement. Cleveland Clinic may modify these Terms of Use at any time without notice. The modified terms of use will be effective upon posting on our website. To remain in compliance, Cleveland Clinic suggests that you review the Terms of Use, as well as the other website policies listed above, at regular intervals.

MEDICAL DISCLAIMER. IF THIS IS A MEDICAL EMERGENCY, PLEASE IMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICIATIONS OR THIS WEBSITE FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. CLEVELAND CLINIC CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY. PLEASE CONSULT YOUR HEALTH CARE PROVIDER FOR ADVICE ABOUT A SPECIFIC MEDICAL CONDITION. PLEASE REMEMBER THAT THESE MATERIALS, IN THE ABSENCE OF A VISIT WITH A HEALTH CARE PROFESSIONAL, MUST BE CONSIDERED AS AN EDUCATIONAL SERVICE ONLY AND ARE NOT DESIGNED TO REPLACE A PHYSICIAN'S INDEPENDENT JUDGMENT ABOUT THE APPROPRIATENESS OR RISKS OF A PROCEDURE FOR A GIVEN PATIENT.

 

SECURITY. All forms that request personal information (name, address, email address, etc.) are secure and provide encrypted transmission over the Internet. Please refer to our Website Privacy Policy for more information concerning encryption technology utilized by Cleveland Clinic Canada.

DISCLAIMER OF WARRANTY. MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY CLEVELAND CLINIC CANDA FOR EDUCATIONAL PURPOSES ONLY.

CLEVELAND CLINIC CANADA MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT.

CLEVELAND CLINIC CANADA DOES NOT GUARANTEE THE ACCURACY, ADEQUACY, OR COMPLETENESS OF ANY INFORMATION AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION.

YOU ACKNOWLEDGE AND AGREE THAT CLEVELAND CLINIC CANADA DOES NOT OPERATE OR CONTROL THE INTERNET AND THEREFORE CLEVELAND CLINIC DOES NOT GUARANTEE THAT THE USE OF THIS WEBSITE WILL BE ERROR FREE OR FREE OF TECHNOLOGY DOWNTIMES OR UNAVAILABILITY.

YOU ACKNOWLEDGE AND AGREE THAT CLEVELAND CLINIC CANADA CANNOT AND DOES NOT GUARANTEE AGAINST VIRUSES, WORMS, OR OTHER UNAUTHORIZED USERS OR HACKERS ATTEMPTING TO OBTAIN ACCESS TO THIS WEBSITE OR INFORMATION TRANSMITTED TO OR FROM THIS SITE.

Cleveland Clinic Canada also reserves the right to temporarily or permanently discontinue this site, any page, or any functionality on this website at any time and without notice.

LIMITATION OF LIABILITY. IN NO EVENT SHALL CLEVELAND CLINIC CANADA BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

GOVERNING LAW. You agree that any claim or dispute relating to the Cleveland Clinic Canada website or your use or reliance on this website shall be construed in accordance with the laws of Canada without regard to its conflict of laws provisions. The parties agree to be bound and shall be subject to the exclusive jurisdiction of the local, provincial or federal courts located in Canada.

USER NAME AND PASSWORD. In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

ACCURACY OF PRODUCT INFORMATION

We strive to provide accurate product and pricing information, however typographical errors may occur. Product descriptions are provided directly by the publisher, manufacturer or distributor of each item. Cleveland Clinic Canada does not warrant this information to be error-free and does not warrant any results from using these products. Products are sold without warranty or are otherwise covered by applicable manufacturer’s warranties, if any. CLEVELAND CLINIC CANADA MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. If an item purchased is not as described, the user’s sole remedy is to return it in unused condition. If an item is incorrectly priced, we will, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

SHIPPING AND RETURNS

The prices displayed on this Site are quoted in Canadian dollars and are valid and effective only within Canada, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. Cleveland Clinic Canada will ship all product orders within three (3) to five (five) business days for most orders. All orders received after 5 p.m. Eastern time shall be considered received on the next business day. Email notifications for services purchases will be same day. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. In the event that any Product is returned to us, shipping and handling charges are non-refundable. For more information on our Return Policy, please click here.

TRADEMARKS AND COPYRIGHTS. All trademarks, service marks, and logos or copyrights displayed and used in this site are the property of their respective owners. Nothing in this site should be construed as granting any right or license to use any Trademark without the written permission of its owner.

PRIVACY. Please read the full text of our Website Privacy Policy .

BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS AND THE TERMS CONTAINED IN THE WEBSITE PRIVACY POLICY, AND THE REPRINT, COPYRIGHT AND LICENCING TERMS.